Prepay for your descale add-on. Must be purchased with a diagnostic service. Please select store pickup location for where you want to drop the machine off.

Please note due to a high volume of calls and intakes it may take our service team a little longer to get back to you. We appreciate your patience.

How-to Bring Your Machine in For Service

Option 1. Get in the queue! Pay for the Intake Fee online and reach out to Kim at [email protected] or call 905-631-1524 ext 202. This is ideal for those that have a functioning machine and don’t want to be without coffee while the machine is in queue!

Option 2. Pop by one of our three locations and pay for your intake fee at the store and leave your machine there. Your machine will go into queue based on our timelines above.

Brands We Service

DeLonghi, Breville, Philips, Saeco, Gaggia, Technivorm Moccamaster, Lelit, Rocket, Bunn, Baratza, NewCo, Rancilio, La Pavoni, Keurig Commercial, and more!

More Info

At ECS Coffee, we stand by the quality of our work. All completed repairs include our 90-Day Repair Guarantee; if within 90 days of its delivery to you the machine experiences the same problem as was originally reported to us, our technicians will work with you to identify the problem and correct it.